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My page does not appear

A topic by Frankj56 created Dec 25, 2020 Views: 2,187 Replies: 13
Viewing posts 1 to 4
(+1)

I have read the documents but I still have the doubt

I'm new to this, but according to what I've read, I can't find the reason why my page doesn't appear. I've been on the page for almost a week, and the page has been published for 5 or 6 days, and my email is verified, but I still can't find my page, when I look for myself as a creator I appear, but it appears with "0 projects". It has a downloadable file, and neither of the two options of the public settings are activated, it has a cover and it is not nswf. Any suggestions and help I would appreciate, I have also tried to contact the administrators, but when pressing the support@itch.io button absolutely nothing happens, perhaps these problems are due to the fact that I am from Venezuela ?. Anyway the link of the page works perfectly.

(3 edits)

I guess it's just a hint that mails to that line could work? I'm from europe/austria/vienna and maybe you published it as draft, just viewable for you so far? Is "your page" the profile one or were you referring to your published game? At least I can see your game while I don't download webgames because of limited storage on my device.

When typing your profile's nick to the top-searchbar I could also see your nickname as result too. btw: I'm using basilisk as browser, which is similar to firefox & a device that's windows8.1, which is a laptop no mobilephone. Still that there are "0 projects" is also what I've notice when browsing for your player's profile.

Curious, I suppose that I was not very clear on that, sorry, with "my page" I wanted to refer to the project page, in this case, a mod for a video game, not to my profile page, curiously I can look for myself even without being connected to Itch.io and although I keep showing up as "0 projects", I can see my project on my profile page, the problem would be that it doesn't appear if i search for the project individually. And I do not see that it is published as a draft

Moderator

You last edited your project two days ago. Is that when you fist uploaded a file? In that case it would make sense.

Also, your project description says, "This is a small pack of weapons from the videogame Minecraft". What does that mean exactly? What are the screenshot from? I'm only asking because an admin might have considered it suspicious.

(2 edits)

Answering both questions, the file and the page in general refer to a Mod for the independent video game Nuclear Throne, the Mod that I have made is a compilation of the weapons of the Minecraft video game, from there comes the (NT) of the title and the Tags of it, NT = Nuclear Throne, and NT-Weapon the tag that is normally used for the weapon mods of this game. The captures come from the aforementioned Nuclear Throne. Taken by me.

As for the edits to the file, this is because this is my first mod actually done. so on some occasions I have had to modify the file due to not being well balanced for the game, or even because I have omitted certain facts, right, I think this is the third or fourth time that I modify the file. The recent case of 2 days ago, is because he did not know the existence of the Trident, a weapon used in Minecraft. So even the cover and the description modify it to mention it, but the file has always been together with the page, perhaps these somewhat constant modifications have had to do with it not appearing?

Moderator(+1)

More likely it got stuck in the queue. I gave it a bump.

Oh wow!, solved :D, thank you so much, sorry for the inconvenience. I'll delete this post in a bit, thanks again.

Moderator(+2)

You're welcome! No need to delete the topic, the answers could be useful to someone else down the road.

Oh, ok. Thanks again.

I have the same problem with my graphic asset, i don't want to open a new thread =D
https://colegram.itch.io/pico-pirate

Do you know why it doesn't appear ?

(2 edits) (+1)

Maybe you have the same problem mine had, it could have gotten stuck in the queue. You could contact an administrator to help you with that problem, I don't see any problem, although it says that your project was published 5 hours ago, you may have to wait a little longer.

thanks a lot ;)

Moderator

Please do open a new topic, I almost missed your post. Your asset pack was just published, and it has a minimum price, so it has to be seen by an admin first, but it's Sunday. Please wait.

(1 edit) (+1)

No problem at all, i was just wondering if i did something wrong. My other assets were free and were published at once but now i understand why ;)

So i will open a new topic tomorrow if it's not published ! Thanks again ;)

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