itch.io

Keep writing the support with that problem, see "contact us" in the footer, there will be info about the support mail address (support@itch...) to open a ticket. As more people write, we can hope that this will get escalated.

Semi-OT:

People should always check the option to use the "itch.io Sandbox" in the itch app. Especially when you are on Linux it's easy, you just have to have firejail installed.

https://itch.io/docs/itch/using/sandbox.html

It's currently the same problem as there is with the official itch app. Looks like Cloudflare or more likely itch fucked up some rules regarding the User-Agent or whatever which results being stuck in a loop of the Cloudflare Captcha.

Just stumbled on this:

https://github.com/itchio/itch/issues/3369

Just stumbled on this:

https://github.com/itchio/itch/issues/3369

You have to activate it in the settings (Sources).

Thanks! It's 331568.

I opened a support ticket over itch's support mail address about almost a month ago, and still no reply. I start to wonder if itch is even still alive?

I can suggest to also write to the support and open a ticket to hopefully escalate that issue. Something seriously has to be done asap, as itch is basically almost useless right now. No sane person downloads and updates the games manually!

I opened a support ticket over itch's support mail address about almost a month ago, and still no reply. I start to wonder if itch is even still alive?

I can suggest to also write to the support and open a ticket to hopefully escalate that issue. Something seriously has to be done asap, as itch is basically almost useless right now. No sane person downloads and updates the games manually!

Can you please give ANY feedback or communication regarding this actual matter please? The communication about this is unbelieveable bad, Even after writing to the support there still is no reply after literal over a month. Is itch even still alive, as in are people even still working there or what the heck is going on?

Bump. Still absolutely not understandable why nothing has been done yet. Check the Cloudflare settings or just completely ditch it and use another service for it, ffs.

Bump. Still absolutely not understandable why nothing has been done yet. Check the Cloudflare settings or just completely ditch it and use another service for it, ffs.

Same here (Linux). The workaround by changing the User-Agent over the devtools works partly, as in not every part of the app. Also it's annoying as you always have to keep open the devtools and do it again on each restart. Should be fixed asap please.