Thank you so much!!! I appreciate it!
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Hello! We both emailed on Feb 1st, but haven’t heard anything back yet. asked about this a week or so ago with no reply.
It has been another month without movement. We really need to get this moving along. Thank you.
In their case, I know you cannot give specifics. But what happens when an account that is direct pay is the payout for a bundle and then can’t get the pay out to give to the charity? In a hypothetical situation. Would you have to provide a different account?
My friends and I hosted a bundle to raise money for charity. The person who the money went to has a direct pay account and did not know that would not work with a bundle. That person has emailed support twice and received no reply.
I looked online for a phone number to contact for assistance with how to proceed, but there is none.
How can this issue be resolved?