If you've completed the important client for the palace dress, then the dress should be in your Outfits, in the category outfits, so please check it and wear the dress before continuing :)

Unfortunately, the game actually closing on you is more hardware related so it is hard to pinpoint. You don't happen to get the black screen at a specific point in the game, right? If it can be reproduced, then my programmer can work on it. If it's random, then that's much harder to tackle!

For now, you can try turning off the graphics enhancements in the Misc settings, this might improve how Tailor Tales runs.

Tailor Tales also requires enough RAM to run (it's very image heavy), so if you find yourself binging on the game for several hours, make sure to save the game, exit, and then open it up again to free up your RAM.

Let me know if the black screen is something you can reproduce reliably, and/or if turning off graphic enhancements works or not!

That seems to be the part where James says your name. Can you confirm you named yourself JD (Jane Doe) as the MC? I may have forgotten to upload the fix with the name for Mac users. But if it's true, then your name is currently the issue - it doesn't have a vowel. If you temporarily change your name in the main menu, under profile settings, to something with a vowel, like Jane, then you can pass the chapter. I'll upload the fix later if you confirm that indeed, your name didn't have any vowels.

Hmm this seems hardware related.

Can you go to your Tailor Tales folder and find the Last Error.text file?

Tailor Tales > www > Last Error.txt

Copy its contents in your post please :) it shares more details than the screenshots.

Remember that Tailor Tales comes in a zip folder and you have to unpackage it on your computer to be able to save correctly. Otherwise a save file will never be created. Please don't play directly from the zip file. You can try installing it through the Itch app instead if this confuses you.

If these instructions below do not work for you, then Tailor Tales simply cannot run on your Mac, I'm sorry.

You can try this:

Let the Itch app install the game for you. If you encounter an error when you try to create a character at the beginning of the game, please follow these steps:
- Click the Apple Icon in the top left corner.
- Go to System Preferences > Security & Privacy > Privacy > Accessibility > and allow the game to take control of your computer (checkmark must be off)
- Play the game again

If that still didn't work, you can try out this:
- Locate the folder Tailor Tales\Game.app\Contents\MacOS
- Open up the game by clicking the file "nwjs".
This should open the debug window as well, simply minimize it and play the game as normal!

Please make sure you are not playing the game from the zip file, you have to unzip the zip file to be able to save the game.

The game not only lets you save in the main menu, it even auto saves. There's no need to start a new game each time.

You seem to be playing  a save file from Steam and running it on the Itch version. Please start a new save file on the Itch version.