no, i am on a chromebook (my other computer is updating) does the PICO8 font work? that might be my problem!
oh, you have to use a very specific image layout for this to work: if you want to use the PICO-8 font, you'll need to first make a template in Fontsy with the intended width/height/character set, then copy the characters over from your PICO-8 image and re-import it (there's important data encoded into the grid borders of the layout Fontsy uses that tells it how to parse the characters)