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Admin

Do games download okay from the website? We use the same download server on both. If not, then maybe there's a connectivity issue that's blocking requests? Your browser might give you an error message that could tell us more.

Thanks

Yes, it works fine straight from the website as I did it to double check if that was the issue but still doesn't work?

Admin

Does the download eventually fail with an error? Can you post your %APPDATA%/itch/itch.log.txt file somewhere?

(2 edits)

No there is never a failed/error its just stuck in limbo as an active download.

Admin

Also, which games have you tried downloading with the app so far? Links would be helpful :)

https://badcharger.itch.io/anc...

https://muifwego.itch.io/dont-...

https://commodoreshawn.itch.io...

none of which download