Post by Murky Games in Our game seems deindexed (and quarantined)

Viewing post in Our game seems deindexed (and quarantined)

Our game was re-indexed two days ago, but shortly after, it was placed under quarantine again — despite us not making any updates or changes during that time.

Additionally, we’ve identified a clear case of a copycat/scam listing that has reposted our game. We have already reported it, but it remains indexed and active on the platform without any apparent action taken.

This situation is quite concerning, as our legitimate project continues to face restrictions while infringing content is left untouched.

Original Game

https://murkygames.itch.io/my-ghost-roommate

Scam Link

https://josephbremer.itch.io/my-ghost-roommate

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hechelion2 days ago

It's sometimes occurred to me—and I want to make it clear that this is just my personal speculation (and also clarify that I don't work at Itch)—that these scam companies might be reporting the original games so they get taken down, allowing them to appear as the legitimate game owners.

If they use bots, they could file multiple reports against a legitimate game, which would likely be reviewed faster because there are so many "users" reporting it.

When Itch removes the original game from its index, they upload a fraudulent copy. That way, if someone searches for the game, they'll only find the fake copy.

I want to emphasize again that this is just my speculation; I don't work at Itch and I don't know how they operate internally. But seeing how long it takes Itch's staff to process these reports, I think what I'm suggesting could be feasible.

Please note that this forum is not answered by staff, so my recommendation is that you contact support and politely ask the moderator, using your ticket number, to inform the administrator of your problem.

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Murky Games2 days ago

Support do not reply to mails in any extend. I wrote first mail for deindex later 1-2 week gap i asked update and nothing.

Only when it got indexed they wrote "We indexed it" and I asked for reason and no reply again.

And now it got deindexed again without any update and stuff.

It's been over a month and we still have no idea what's going on

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Ratsnake Games2 days ago

I believe that this is an appropriate case for a DMCA takedown notice:

https://itch.io/docs/legal/terms#6-digital-millennium-copyright-act

Filing a DMCA takedown notice requires itch.io to react within a certain time limit or be liable for damages.

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redonihunter2 days ago(+1)

After seeing over 1k malware pages, I dare say, this is not what happened. But please do not give wannabe scammers any clever ideas ;-)

At least the malware page is already quarantined. The original unfortunately is also still quarantined.

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