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new uploaded gif images not working

A topic by coa created Oct 01, 2025 Views: 6,450 Replies: 83
Viewing posts 41 to 58 of 58 · Previous page · First page
(+7)

Hello Itch Support team! is this issue fixed yet? it's been going on for more than a month now and from my profile i don't see any changes to the gif issues :((( 

i've been unable to fix the gifs in my old pages or upload new pages because of this issue and it does not seem to be getting fixed anytime soon, could you give us an update on this? 

(+2)

Same here. Trying to upload gifs for an upcoming release and it's not working whatsoever

(+3)

i also got the same issue when using gif in my game page.

(+5)

Any updates on this? .gifs are single handedly the Top 1 factor for conversions exactly because they show how the game plays. Without animated GIFs conversions drop a lot.

This should be an urgent issue to be fixed.

(+3)

Same issue here for new projects.

(+4)

it's been a week, need to keep the thread fresh ✌

(+4)

Any ideas of how we could organize in order that itch see that's a MAJOR issues for all of us ?

(+3)

I put a message on Itch.io discord, in case it's most seen overthere.
You can put an emoji on the message to significate you're concern about it, maybe it'll help with visibility.

https://discord.com/channels/98142307840200704/98161417298939904/145635582654034...

(+4)

I'm experiencing the exact same issue. The animated background I uploaded for my game seems to have dropped all but the first frame after uploading :/

(+1)

More than three months later, the bug is still there.

It seems the caching wasn't the issue, so... What is the official Itch response regarding this problem?

(+1)

The official response is silence as it seems.

(+4)

we have yet to get a official response on what the problem is or if they're trying to fix it :(( 

this issue is really a major hinderance to all Devs and asset creators on the platform and it seems like it's being brushed to the side completely, we need Gifs to function properly for uploading high quality pages for our games and assets :(((

(+1)

Totally, that's like a major feature of promoting and presenting pages on Itch.io. It should be a VHP to fix, i don't get it.

(+3)

Gotta Keep the thread fresh and at the top of the page! 

(1 edit)

This is also affecting profile pages.

(+1)

All of the images on the right side of the page are gifs that are not animating unless you click on them. However, the single gif embedded in the game description IS auto playing: https://balloonco-gd-617017.itch.io/the-balloon-co-gamevertisement-museum

(+5)

EVERYTHING IS WORKING ON MY SIDE ! YOU TOO ??

(+5)

my homepage gifs are working!

(+4)

Bro, it finally works! We only had to wait like four months. It felt like The Odyssey, fr. Thanks, everyone <3

Mine are still not working 😭

(+5)

Everything is working for me as well. Thank you itch.io!

(+3)

Animated gifs confirmed working as screenshots for me. Thank you itch team!

Viewing posts 41 to 58 of 58 · Previous page · First page
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