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new uploaded gif images not working

A topic by coa created 42 days ago Views: 2,305 Replies: 49
Viewing posts 21 to 31 of 31 · Previous page · First page
(+2)

Just confirming that I just noticed gifs set as backgrounds on itch profiles don't play anymore. They used to be animated, now they're static. 

Uploading a new .gif does not fix the problem.

(+1)

Just pitching in that new gifs dont work for us either at https://savagebenji.itch.io/boars-in-rome

4 gifs in the body between the text. Old gifs were working and the new ones we uploaded dont.

(+2)

I have a partial solution:

Store your animated GIFs in a public GitHub repository and link the raw content URL in the HTML/Markdown with an <img> tag (HTML) or a ![]() (Markdown).

Here’s an example:

This works for GIFs in project page and devlog bodies, but it doesn’t work for banners or background images, since those have to be uploaded via the theme editor, and thus they rely on Itch.io to be animated and rendered correctly.

(+2)

Same here :( My product page hasn’t been displaying the animated screenshots since the recent changes. They only animate when you click to view them individually. Since this pack is heavily focused on animation, not being able to showcase it properly makes it much less appealing (as other users have also pointed out).

I really hope this issue can be fixed soon!

Asset Pack: https://dabntz.itch.io/urban-side-view-pack

Thanks

(+2)

Having the same problem here, the gifs still work on the old project pages, but not when I upload new ones

(+4)

Did some testing on one of my project pages that has an animated gif: https://cobaltdragon.itch.io/hellsniper

Checking the <img> tag shows 2 gif source files:

img.itch.zone/aW1hZ2UvMzQxOTEwNS8yMDYwNTU5OC5naWY=/347x500/M8Cgy6.gif

img.itch.zone/aW1hZ2UvMzQxOTEwNS8yMDYwNTU5OC5naWY=/794x1000/COX6gh.gif

Checking both files revealed they are single-frame images.

Clicking on screenshot opens the image viewer, in which the gif animates correctly. Checking the source reveals a different image:

img.itch.zone/aW1hZ2UvMzQxOTEwNS8yMDYwNTU5OC5naWY=/original/vDct5H.gif

Using devtools on the project page to insert this image source as the target for srcset="" causes the gif to start animating immediately and the project page appears as expected.

This is speculation, but it seems there is a backend image transcoding system that is rendering single frame gifs from animated sources. I'm sure the itch team will sort it out soon.

(+1)

So, I tested and works with both gifs in the description and screenshots, my question is why? Using devtools you can see that the gif file was indeed uploaded, but it refuses to show it in the page, just the first frame instead. It's annoying, I'm starting to making assets to sell in the platform and I can't show properly my animations without the gifs working, I know  itch's team is small, but this issue is taking too long to fix... 

(Before you ask, I'm not a English native speaker :D)

(+3)

Same here. All animated gifs stopped working on the new devlog I wanted to post. And animated gifs on the front page of the game have been broken for a while too.

I uploaded a gif as a cover image today and it animated successfully, maybe its been fixed? :o

(+3)

Can confirm, none of my gifs have been working for quite a while now. I just made a new gif overlay for all my asset packs too and it doesn't animate. I tried re-adding them but it's just static. I even tried in a different browser, still static.

(+3)

Hey there! I'm also facing the same issue. Has there been any progress on the fixes?

On my end, most, if not all, of my GIFs across my pages (banner images, screenshot sections, and cover pages) have stopped working. It’s been 30 days now, and I still don’t see any functioning GIFs, even when browsing assets in the store. This issue is really problematic, as I’ve been unable to upload new assets or update my older pages because of it.

i'm worried that uploading new assets without working GIFs might impact sales and hurt the overall presentation. If there’s been any progress or update on this, please let us know. :((

(1 edit)

We have the same problem: GIFs inserted into the “Details - Description” section of a page only show the first frame and are not animated. Are there any workarounds for this except hosting the gifs on an external site?

Viewing posts 21 to 31 of 31 · Previous page · First page