As explained in the rules of this category, the people you're addressing are unlikely to see your post. As explained in numerous other topics, like this recent one, paid adult games can't be indexed at this time. I'll let our admins know about your ticket, but your game has already been deindexed.
Hi, good morning. Thank you very much for taking the time to respond.
Just to make sure I understood correctly:
Adult games that are paid cannot be indexed in the search system.
However, if I upload a free version, even if it’s still adult and properly tagged as NSFW, then it can be indexed.
That’s what I understand from your explanation.
In that case, I will create a new project with a free demo of my game so that version can be indexed and bring traffic, while the full version remains available as paid content.
Thanks again for your time — I’ll stay attentive in case you want to reply.
I didn't say anything about free adult games, making a separate game page for the free demo is generally not recommended, and at least one creator who did this complained about continued indexing issues with both projects.
Edit: oh, and your game has been explicitly deindexed by itch.io staff, so using that method could be seen as circumventing the restriction.
Thanks for the clarification.
Just to confirm before I make changes:
✅ I should keep the same project page,
✅ remove the paid files so only the free demo remains, and
✅ set the project to "No payments / Free" in the Pricing section,
so that the page can be eligible for indexing again, right?
I want to make sure I follow the correct process and avoid any issues or misunderstandings.
Thanks again for your time.
Hello, how are you? I hope you’re having a wonderful day.
I wanted to explain my situation: a few days ago I published the final version of my game as a paid product. However, since it contains adult content, and as you explained to me here, and as stated in the guide published in this link: https://itch.io/t/5149036/reindexing-adult-nsfw-content
, paid adult games cannot be indexed.
For that reason, I followed all the steps and made the game completely free to allow indexing.
It has now been 3 days since I made this change, but the game still does not appear in searches or in any category. I also sent an email to the same ticket (322787), but I haven’t received a response.
Could you please help me check whether the indexing process is still pending, or if there is anything else I need to do?
Thank you very much for your time and assistance.
Thank you very much for your quick reply.
I completely understand — I didn’t realize the weekend could delay the process, so that clarifies a lot.
I’ll wait patiently for the indexing to be reviewed by the admins.
If there’s anything else required from my side, please let me know and I’ll be happy to take care of it.
Thanks again for your assistance and for taking the time to respond! 🙏