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...I've already let our admins know when I said I would. Pestering them again is unlikely to help. And as explained in the unofficial FAQ, one week isn't unusual, or even very long.

Hello again, and thank you very much for your help. I really appreciate that you informed the admins — that already helps a lot.

I just wanted to let you know, very politely, that I have already completed all the steps from the guide and promoted my game on external platforms (Twitter/X, Facebook, Reddit, etc.) as recommended.

In total, it has now been about 15 days since I first published the project:

  • 7 days during the paid version (before I knew the adult-index rules), and

  • another 7+ days after switching it to free following the official guide.

I’m not trying to bother anyone — I just wanted to confirm that everything is correct on my side.
Thank you again for your time and for taking the moment to notify the admins.
I really appreciate your help.

(+1)

Sure thing, but I don't know what the exact criteria are, so I can't tell you. It's probably not a simple set of rules. And two weeks isn't so unusual either.

Thank you very much for your time and for your explanation.
I really appreciate your patience and the help you’ve given me.
I completely understand, so I’ll wait a bit more — and if anything else happens, I’ll make sure not to bother you unless it’s truly necessary.

Thanks again for everything. 🙏

Hello again, I apologize if I’m bothering you.

It has now been approximately 25 days since I changed my project to free following the official guide, and about 10 days since my last message here. The game still does not appear in search or in any category, and it seems it is not indexed anywhere on the site.

Additionally, I sent an email with ticket number (322787), but I have not received any response yet.

I just wanted to kindly ask if there is any update on the review, or if there is anything else I should check or change on my side.

Thank you very much for your time, I truly appreciate it.

(+1)

...For the second time, I've already let our admins know a while ago, and it's been out of my hands from that point. As you might have noticed from numerous other topics, response times can be long these days. I don't know what else to tell you, and nobody else on the forum knows either.

(1 edit)

Got it, I understand. Thank you very much for your attention. I suppose all I can do now is wait, there’s nothing else to add. I also won’t write again to the support email for the same issue, as it could be seen as spam. I’ll just wait, even if it takes another month, since it has already been almost a month anyway.