Hi, I'm not the person you replied to, but I am getting a black screen.
I can't play the game. I can hear the game music, and can hear the sound effects on the menu when I move the arrow keys, but no visuals. Just black screen.
Hi, sorry I didn't respond sooner, I've been busy.
But I just wanted to confirm that I'm still having the black screen issue. I can hear the game audio, and move through the menu with the keyboard controls (the game is running fine), but the screen is just pure black and I can't see what's happening. I first had this happen in the Easter Demo. I just downloaded the current demo to see if the issue was fixed, but same black screen.
Pressing ALT + ENTER to escape fullscreen does not fix the issue, the window is still black.
My system is a Surface Pro 2, and here's some relevant specs:
- Windows 10 Pro (10.0.18362)
- Surface Pro 2
- 4 GB RAM
- Display: 1920 x 1080
- Processor: 4th Gen Intel® Core™ i5-4300U
- 2 cores
- CPU @ 1.90 GHz
- Processor speed: 2494 MHz
- Graphics: Intel® HD Graphics 4400
- Graphics Output Protocol (GOP) Version: 5.5.1032
- Shader Version 5.0
- OpeGL Version 4.3
- OpenCL Version 1.2
- DirectX Version 12.0
- DirectX (Hardwared supported version) 11.1
- RAM: 4GB (1600 MHz LPDDR3 RAM)
I know lots of games tend to have issues with Intel Graphics. I believe the chip is called a "dedicated graphics" or "integrated graphics" card. If I recall correctly, its an combo CPU/GPU designed to reduce heat and space in small tablet-form computers.
When I first ran the game (the Easter Build) I was able to actually see the screen. But after closing the game and reopening it later, it's been black ever since. So I know that the game CAN run on my machine, but something happened (maybe a Windows update?) in the background to break it. I haven't had this happen on any other games, even other Unity games, so I can't really say what it is exactly that is the problem.
Where does Alisa store save data on Windows machines? I wonder if deleting the save directory might solve the issue, or maybe tamper with the game's graphic settings manually in notepad or something.
EDIT: So just to be clear, the "Made with Unity" screen and the "Casper Croes" screen do display properly. It's after that screen, the cursor changes to the "hourglass" icon briefly, then disappears. After that, the game window turns black, and stays black. I can hear the audio and game input works on the menu, but nothing displays.
That might help you figure out where something is going wrong.
I actually don't know exactly where the config settings of the game are saved but I know it's somewhere in %appdata% or something.
I also ran the game without a problem on micro pc's having a very obscure version of intel HD integrated graphic cards and ran without a problem. Even my brother's GPD Win could run it without a problem.
It will definitely run but maybe there is indeed a setting somewhere that starts blocks the screen from showing something.
So alt+tabbing shows a smaller screen that is fully black as well?
if you want to remove the saved settings of the game. After you get into the menu try pressing F1+F2 a couple of times and then press alt+F4 to close the game and then try starting it up again. then it should start the game with default settings.
My brother also had a surface pro but he sold it. So I can't really test it.
Tell me if any of these suggestions helped. I hope it helps!
The F1+F2 trick seemed to work! After doing that and closing the game, upon re-opening, it showed the intro video again, and then the title screen appeared! I was able to play through the most recent demo, and the Easter demo. Amazing game! It's everything I hoped it would be.
I'm not sure exactly what the F1+F2 combo does, but it fixed whatever was wrong.
ah great to hear that it worked and that it was worth it! : )
I just programmed that combo in to be able to remove the settings files to go back to a fresh start. So that the player doesn't have to go search deep into their pc to find them. Also a bit of a strange key combination but that is to avoid removing your settings by accident but still easy to remember if you want to do it again.
That's a smart idea. I would suggest maybe changing the key combo to F1+F3 though, as it is still possible to accidentally hit F1+F2 with one finger. Especially if you got fat fingers like me, or if you have a cat that likes to walk across your keyboard.
A player/cat is much less likely to hit F1 and F3 at the same time, since they're not right next to each other. Just a little suggestion.
Also, amazing game!