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Payout still "in-review" after 15 days.

A topic by rpvarela created May 10, 2025 Views: 532 Replies: 8
Viewing posts 1 to 5

Itch says it takes 10 to 14 days to review the payout, but it's been 15 days already. I tried opening a support ticket, to no avail.

Does anyone know of any other measures I should take in order to solve the issue?

Moderator

Yes, there are instructions in the rules of this category.

Update to this:

It turns out my tax info wasn't filed in, which is strange, since this is not the first time I request a payout from itch (I've gotten paid by the site before) so I guess it must have expired at some point?

Anyway, I redid the interview, so I trust that should be in order now. Do you know if I need to do anything else?

Moderator

I don't know. I'll let our admins know. Missed your post yesterday.

The payout ID is 179070 and the support ticket I've opened about it is 275764.

I got a reply from support on May 16th acknowledging the fact that my tax info was invalid, but that I had since re-submitted it.

The money has been transferred to me today, so this issue has been resolved.

(1 edit)

Hello!

Same issue here, my payout is "in review" for 85 days now.  (ID=171300)

Since I've redo my tax info and it's on file for ages now.  

I've send a couple of emails to the support, but still no answers from them.  

Could someone let the admin know about it ? Thanks in advance :)

Moderator(+1)

I just did, but next time please make your own topic. Almost missed your post.

Sorry, understood. 
Thank you!

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