Thank you for the response!
Yes I first did that via the contact email. I also did that back in August when I had an issue and received no response form that Email. I also sent a message on twitter about it and that was also silent. I posted here because it seemed to be the only way to get a response.
This is a feature I would happily pay for. Raising the limits. We use this as a staging server to allow clients to play-test builds so not everything is optimized and it is understood that this is a WIP build so the load time does not matter to me at this point.
I think if the only reason why there is a limit is because of load times it should be up to the devs to deiced if they feel like it is worth it to have their entire game on this easy to use platform in exchange for some bad UX.