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Sale not showing up on game pages

A topic by W.H. Arthur created Jan 24, 2020 Views: 521 Replies: 4
Viewing posts 1 to 3
(+1)

I did already emailed itchio support with this, but I haven't got a response yet and wonder if other itchio users know how to fix this. I have set a sale for two of my games, and the bundle is working if people want to pay for both games with the discount. (https://itch.io/s/27181/chinese-new-year-sale) However, if I go to the pages of the individual games, the sale is just not there. I have set up sales before and I have never had this problem. I suspect it may have to do with me changing the dates of the sale after it was published.


(+1)

You can try to end your current sale - Change the end date to NOW - which effectively ends it.

Then try to create a new sale from scratch.

(+1)

Thanks for your reply. I've already shared the link on Twitter and it was retweeted many times (in my standard anyway), so I'd rather not create a new sale.

Admin(+2)

Hello,

Looks like it’s a bug on our end. It think it has to do with editing the dates of a sale after you’ve created it.

I’ve fixed your particular sale, and I’m looking into the root cause.

Thanks

(+1)

Thank you very much!

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