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GIF cover image glitching

A topic by Jerry created 151 days ago Views: 111 Replies: 3
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(Edited 2 times) (+1)

Hi, recently we noticed that the cover image of our game (which was published many months ago) isn't being displayed properly. It's supposed to be an animated GIF but instead it looks glitched out. (Seen here: http://i.imgur.com/3iQtr0Z.png) However once you mouse over the image then it displays correctly. This can be reproduced by searching "grilled" and our game should be the first one in the results. This is also occurring with our other game (search "pumpkin").

We've tried reuploading the cover image to no avail, we've also reproduced this on multiple browsers and multiple machines. Curiously the actual GIF resource that the thumbnail points to looks fine (https://img.itch.zone/aW1hZ2Uv...), but the thumbnail still-image is screwed up (https://img.itch.zone/aW1hZ2Uv...), so we're really stumped as to how to fix this.

Any help or suggestions would be greatly appreciated. Thanks!

Admin(+1)

Hey, thanks for the report. This looks like a processing issue with our image handling server. I'm taking a deeper look.

Admin(+1)

I've fixed the issue, I'm working on purging all the incorrectly converted images from the cache. Feel free to re-upload the image if you want it fixed instantly. Thanks

Thanks so much for the fix! :)