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Need more file upload size than 1GB

A topic by Great Gretuski Studios created Jul 23, 2020 Views: 5,570 Replies: 2
Viewing posts 1 to 2

Hi,

My first indie game releases tomorrow on Itchio, but I just realized the file limit cap at 1GB. I'm reaching out to know if I can be extended more space. My game's total file size is 1.8GB and I'm uploading another version of the game that people can buy too that's 1.7GB.

Can my account please be allocated more space before our launch tomorrow? I'm terribly sorry for this late email, I am not familiar with Itchio and I did not know about the 1GB limit previous to this. I already reached out to customer support earlier.

Is there any chance, even a slim one, that this could get done before tomorrow...?

Moderator(+1)

I'm afraid the only way to get that resolved by tomorrow is to use Butler, which has a 2GB limit by default. Otherwise you'll have to contact support, and that takes time these days. And if you're not familiar with command-line tools, this might help.

Thank you so, so much. Truly.

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