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Interact with free download users

A topic by Nuclear Manatee created Apr 01, 2020 Views: 459 Replies: 4
Viewing posts 1 to 3
(1 edit) (+4)

My Itch.io profile is a place where I share my early-stage TTPRG prototypes: they aren't the well-polished products I'm feeling comfortable to set minimum payment. So they're all set for Free or Pay What You Want.

However, with this formula, all the downloads without a transaction are not reachable with the send email feature already available for buyers. Making them reachable would be very valuable.
This feature would be incredibly useful for surveying, ask for feedback, and thus iterate my game towards a product that I'm comfortable selling to a minimum price. And when that time comes, having an easy and direct way to let people know would be just awesome.

Is there any chance we'll see a similar feature soon?
Thank you for the fantastic work you did and keep doing.

I follow this thread...

Admin(+5)

The recommended approach is to use devlogs: if people have their email notifications enabled for itch.io then they will receive an email with a link to your post. It’s unlikely we will let you ever email followers directly since that’s tricky to manage permissions for with GDPR requirements, but in the future we may have a more opt-in general purpose mailing list for developers. No timeline on that.

Thanks

(+2)

Hi leafo,

thank you for the reply! I don't really want to email followers (they already get notification :) ), but the ones who download my games without any payment. If the platform could log them as a 0$ purchase or something like that, then I think I'll be more than fine.

Admin (1 edit) (+5)

Sorry, for privacy reasons we will not reveal who has downloaded your game, unless there is a specific reason, like they paid for it. In the future we may have a mailing list option for people to opt-into but we will never add people to lists just for downloading something.

My recommendation from above is that you encourage people to follow your account if they want to stay up to date on development and participate in any surveys you’re running.