Are you talking about payment processing fees or payout transfer fees? Payment processing fees are unavoidable and are applied when each time a buyer purchases something. Regardless of using our payouts mode (with PayPal or Payoneer) or using direct payments (with Stripe or PayPal), you’ll have the same fees applied to your account. Typically around 2.9% + 30 cents. The + 30 cents part can represent a substantial portion of your earnings depending on how you’ve priced your work. For example 30 cents of a 1 dollar payment is 30%, 30 cents of a 2 dollar payment is 15%, etc. You can avoid high payment processor fees by selling your work for a higher price.

As for payout fees, it’s typically not done by percent of total payout, but by a fixed cost. If you’re seeing any other fees then those are transfer fees applied outside of our platform.

If you have a particular payout you want us to take a closer look at email our support team with the payout ID and reference this topic and we can investigate. Please email us using the address that owns the account in question.

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