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Purchasers can't find Steam Keys when buying a bundle?

A topic by Ponywolf created Mar 25, 2020 Views: 231 Replies: 2
Viewing posts 1 to 3

I've gotten 3 or 4 messages in the past few days that are all pretty much...

Hi! I recently purchased the Social Distance bundle on itch.io and can't seem to find the steam keys on my purchase page. Any assistance would be greatly appreciated.

Plenty of steam keys available for both games in that bundle.

Any ideas? Possible bug?

Admin

It’s related our fraud system, it will automatically mark some payments for additional review before external keys are granted. I just checked and all of those buyers should have access to their keys from their purchase page now. If someone reaches out to you about an issue feel free to either email our support, tell them to contact us.

Good to know. Thanks! 

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