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Email Management Best Practice?

A topic by lumatap created Dec 31, 2019 Views: 403 Replies: 4
Viewing posts 1 to 3

Please share your experiences with managing email addresses you collected. We are getting ready to make our game demo available and hope to collect some email addresses. I am wondering what is the best way to management these addresses without too much overhead. Any information shared will be much appreciated.

(+2)

Hello! Apologies if any of the below is too obvious, but hopefully helps. 

Assuming you're signed up to Mailchimp already? If not you'll want to get that up and running, and then create a list of all your email addresses. There are other platforms, of course, but Mailchimp widely regarded as the best - I've used for years and it's fantastic. You need to be *very* careful if adding existing addresses manually, however, and ensure you're GDPR compliant with everything. 

For *new* email capture, create a landing page / sign up form - which can either be a landing page through Mailchimp itself, which they recently added functionality for, or your own custom version (example for our mailing list capture here -- https://www.superstring.studio/mailing-list)

A few other bits of advice: 

- Incentivise the sign up - let people know what they'll be getting up front (free ebook, discount code etc)
- Don't spam, but keep your communications regular 
- Track your open-rates religiously and tweak your approach based on what's working and what's not
- If you have a multiple games/products, be sure to segment your email lists so you're messaging the right people the right information (people will unsub if you're sending them communicatiosn which aren't relevant) 

Hope that's somewhat helpful! 

Jamin

Thanks for the info!

Also, if you - or anybody else - want so share their mail list form, I'll sign up :)

I sign up to every studio newsletter I can find to see how people take advantage of what's - arguably - the most effective channel we all have at our disposal. 

I'll let you know when the demo is up. Thanks!