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Active warning

A topic by Hazzaween created 6 days ago Views: 116 Replies: 3
Viewing posts 1 to 2

hello, so I logged into my itchio account, with factor authentication code too! And went to post my yt link & a review and I suddenly had a notice of an Active Warning with a unknown cause & i cannot post. Can someone please take a look and tell me what I did? Or at least how long until I can post again?


Thank you, I want to keep content creating & posting!


Hazzaween.

First, this forum is answered by the community, not the staff.

Second, it seems the automated anti-scam filter has flagged your posts as suspicious. To clarify, this doesn't mean you did anything wrong; it simply means the automated system detected something suspicious, and your posts must be reviewed and approved by a human first. The best course of action is to contact Itch support, explaining the error message and what you normally do (posting links to YouTube videos where you share gameplay of those games).

but all I did, was post a review of the game I played with my YT link as I normally do, nothing different. I've been posting my youtube video links all the time..  and I have sent an email to itch support. 

I don't know how long this warning will take.. as I'd love to be posting again.

(+1)

The problem is that the Itch staff is often overwhelmed with work, and response times can be very long, so all I can say is be patient.

You can try copying the ticket number from the forum and politely asking the moderator to inform the staff about your case.