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Question about replacing files and re-downloading purchased content

A topic by CeciDibujera created Sep 20, 2019 Views: 1,301 Replies: 8
Viewing posts 1 to 3

Hello! I'm planning on selling a comic here, and thus I'd like to know something beforehand. I have two questions about it:

>If someone buys my comic, are they able to re-download the file whenever they want? For example, they may have deleted the downloaded file by accident and want to read it again.

>If the answer to the last question is yes,  in case I need to edit my comic, is there a way to replace the updated file without deleting and re-uploading? For example, I see a typo and I want to change it. 

I assume that, if re-downloading is possible, if I change the file then itch.io doesn't consider it bought, so the person that bought it wouldn't be able to download the new file. The file would be a zip, btw, if that matters.

I didn't see a replace button anywhere, but maybe I just didn't notice ^^U

I hope I wrote this easy to understand... Thanks!

There's a difference between a project and the files that are attached to the project. If someone owns the project, they can download any of the files it contains at any time. If you upload a new version, they'll be able to download that too (unless you specify a separate price for that file).

Ah... there's a problem with that then...! I intend to put separate prices because:

1) I want a "demo", a free zip with 4 pages or so, so people can check if they like the beginning of the comic before buying it. So there would be two separate files, one free, another not free.

2) If I make more comics in the future, they'll be different issues/episodes of the same project, so they'll be in the same page. Each of them with the same price, but different... packages, so people would have to pay again for the next issue/episode.

It sounds like you might need to make the additional comics as separate projects if you want people to have to pay again? Not sure, I haven't really messed around with separate prices for individual files.

Nah, about that one I asked support and I certainly can set separate zips with different prices! Now I just want to know about the editing files part. x'D

If no one knows around I'll have to send an email I suppose, but had to try (!)

Moderator(+3)

You can update an existing file by uploading another with the same name. The old one will be replaced, and you'll keep the download stats too.

Ah! I'm glad that's an option, it's exactly what I needed ^^ Thank you very much!

Do you know about the other part? Whether people can download multiple times the stuff they bought.

Moderator

William already answered that question, and he's right: Once people have bought a game, they can download the files as many times as they need.

Ah!! It slipped my mind right now <_<  Sorry for repeating myself. And thanks again to both! 

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