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My Game Hasn’t Been Indexed for 20 Days

A topic by Phone Behind Bars created 29 days ago Views: 415 Replies: 6
Viewing posts 1 to 4

About 20 days ago, I disabled comments on my game's page because of spam. 

After that, my game disappeared from the index!

Please help me!

(Today I re-enabled the comments, but it didn't help)

I already contacted support by email, but I haven't received any solution yet

Email support request (315415)

Moderator(+1)

Your game has been flagged for additional review. Doubt it has anything to do with comments. I've let our admins know.

It's been 11 days since I submitted my request, and I still haven't received any response.
I've had issues with losing indexation after making changes to a page several times before, and it was usually resolved pretty quickly.
I hope the admins will find some time to look into it this time as well.

Thank you!

Maybe I need to change something in my gameplay?
But will I get any email notification in response to my ticket 315415, or is everything fine and the moderators are just really busy, so I just need to keep waiting?

Moderator

I don't know, it's out of my hands now. But I doubt it has anything to do with gameplay.

Maybe I should delete the game and create a new page? (Players can't download it anyway, it gets flagged as unsafe when they try) 

Guess my game got buried somewhere in the admin basement 😂


I promised myself I'd never mess with the page again after what happened every time I changed something, but the spam in the comments made me do it.

Should've just kept deleting it three times a day, honestly  🤷

Moderator (1 edit) (+1)

...No, as explained in many, many topics this is a bad idea. It loses your place in the queue and looks suspicious.