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Nearly 2 weeks no response from support

A topic by Desces created Aug 06, 2019 Views: 305 Replies: 3
Viewing posts 1 to 3

Submitted a ticket on the 25th of July and yet I am waiting for a response. Why does it takes that long?

Moderator

Sorry about that. Support is often overwhelmed with requests, especially as of late, and sometimes e-mails simply get lost on the way. I'll let an admin know.

Cheers! Got the reply from them shortly after you message them hopefully they can get my problem sorted now. Much appreciated 

Again no follow up after the Admin indicated that he was going to fix my issue, it has not been fixed, and has not reply to my follow up emails. Could you try messaging him again, thanks!

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.