Skip to main content

Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines

Assistance Needed!, Having issues purchasing stuff on Itch for the last 3 days approximately (Request#300009)

A topic by darthmaul200222 created 29 days ago Views: 242 Replies: 5
Viewing posts 1 to 5

Hi Everyone, 

Not sure what to do at this point so I figured I'd reach out here to see if anyone had any insight, assistance, or similar experiences recently, but everytime I attempt to purchase anything on itch (from multiple different creators on this platform).

I appear to be met consistently with a "400" error and it says there is a problem processing my payment (please see below for error screenshot) even though I've tried multiple cards and multiple creators and even checked my paypal and my bank to ensure there was no limits placed somehow on my cards (and paypal and the cards have zero issue on other sites). So, needless to say if anyone has a similar situation, solution, or any form of assistance it'd be much appreciated as this appears to be a recent issue as I've bought stuff before on this platform. 

*PS I have also already placed a ticket a few days ago approximately; request# (300009) but still have not recieved any response.

Thanks in advance everyone!

Moderator(+1)

I've let our admins know.

Thank you! I appreciate the assistance!

Hello.  I have the same issue.  Never encountered this issue using PayPal, on this platform, or any other.

 I have the same issue. The game is only payed with paypal ,but paypal doesn't work.

Having the same problem