Skip to main content

Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines

Difference between "Payment Processor Fees" and "Payout Fees"

A topic by noxDev created Jul 28, 2019 Views: 583 Replies: 2
Viewing posts 1 to 2
(1 edit)

Just a quick question for an itch.io staff member, when reviewing the details of a payout, what is the difference between the two numbers listed as "Payment Processor Fees" and "Payout Fees"?  Additionally, in the receipt  why is "Payout Fees" referred to as "Adjustments"?

(1 edit) (+3)

I'm not itch.io staff - but I can answer you - 

Payment Processor Fees are the fees that Paypal / Stripe or credit card companies charge to process the payment and this happens when  someone buys your game / asset with paypal.  Itch.ios receive the money and are charged those fees  - all of which are forwarded to your account.

Payout Fees are when you withdraw the money into Paypal and Paypal charges a fee for this.  Initially itch.io were covering these fees -  but that wasn't viable for them so they started charging those fees to our accounts as well.  This may be why it's reflected under "adjustments" and doesn't yet have its own category.

Adjustments can further be where sales were cancelled or refunded after they were paid.

Okay that makes a lot of sense. Thanks for the information!

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.