Hello everyone, how are you?
I hope you're doing well.

On June 6th, I relaunched my game with a complete overhaul and uploaded the new version to the platform. On the second day, the game disappeared from the listings, and since then I’ve been doing my best to drive traffic and generate sales. Itch.io is my main distribution platform, so this situation has been very concerning.

I currently have an open ticket that’s been awaiting a response for over 20 days. I read about the possibility of the game being placed in quarantine, and in the meantime I’ve tried to direct traffic to the page myself — including generating some sales — but I haven’t received any feedback.

Here are my open ticket numbers for reference:
286197
282471

I understand there might be internal processes or reviews involved, but I’d really appreciate any update or clarification on my situation. I’ve been a developer on the platform for some time and truly appreciate the work you do.

Thanks in advance!

Your project was indeed quarantined, so we've lifted that for you. Thanks!