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Entire bundle automatically added to library

A topic by stoat created 4 days ago Views: 74 Replies: 3
Viewing posts 1 to 2

Hey all. I sent in a ticket about this when it happened (May 10th), but no response. Not sure if that's a normal timeline or if my ticket has just been scrapped, but some advice would be nice.

When I've purchased bundles in the past, I had to go to the individual pages to add them to my owned items -- it's my understanding that this is by design, so as not to flood our libraries. However, when I purchased the Crips for eSims for Gaza bundle, the entire contents of the bundle (237 items!) were immediately and automatically added to my library of owned items. I don't know why it did this -- I don't even know a way to do this on purpose, much less on accident -- and I can't find any way to undo it or even remove items manually.

It's made my library basically unusable, and it's really frustrating. Any help appreciated :(

Moderator

If you post your ticket number here like the rules say, I can let our admins know to take a look.

(1 edit)

Ack, my bad. It's #276632. Tysm!

Moderator(+1)

Done!