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Payout Review Delay and “Pending Validation” Status Locked

A topic by AcchiHaven created 2 days ago Views: 108 Replies: 2
This topic was locked by lyn-marie excelsia 18 hours ago

Issue resolved

Viewing posts 1 to 3

Payout ID: 183800
Request Ticket: 284032

Hi, I really didn’t want to post here, but I’ve already emailed support and haven’t received any response. I’m not sure what else to do at this point. I’ve seen several similar posts where moderators say, “I'll let the admins know,” so I’m posting here in hopes that it helps get my issue noticed.

My payout has been under review for 14 days now. While I know some users have reported longer delays, it’s still concerning, and I’m worried it might take even longer.

My validation status has been stuck on “Pending Validation” for over 7+ days. I completed the tax interview on December 24, 2024, and I agreed to the 30% withholding rate. I’ve submitted all the required tax and payout information.

I believe the “Pending Validation” status appeared after I initiated the payout, which makes me wonder if it's related to the delay. I’m concerned this could be affecting the payout review or payment process.

I kindly ask the admin team or whoever is in charge to look into this and help resolve the issue. Also, pls let me know if I need to redo the tax interview or resubmit any information.

Thank you.

Moderator (1 edit)

That is correct. I've let our admins know. But two weeks appears to be the typical waiting time, from what I've seen other people say.

Thank you for the update and for letting the admins know. I really appreciate it. I’ll wait a little longer and hope everything gets resolved soon

Admin locked this topic