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Password reset e-mail isn’t getting sent to me Locked

A topic by Birdhelp created 7 days ago Views: 139 Replies: 9
This topic was locked by lyn-marie excelsia 17 hours ago

Issue resolved

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I’m doing anything I can to reset my password, but it won’t work, not even on a different browser, my ticket number is 283719. Hopefully someone replies, maybe a moderator.

Moderator moved this topic to Questions & Support
Moderator

I've let our admins know.

thanks

thanks

I sent another email and because I never got a response or an email for password reset my 2nd ticket number is 284148

Moderator

I notified our admins again , but it's been three days, with a weekend in the middle. Please give it some time!

I have exactly this problem, my request is (284773).

Birdhelp, did you get any help or method to solve issue?

Moderator(+1)

It would help if you made your own topic instead of hijacking someone else's. I'll let our admins know anyway.

I did get a notification that a moderator let the admins know but it’s been 6 days since I posted this and yet no email!

Admin

Please check your email for a response from our support desk!

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