Issue resolved
I’m doing anything I can to reset my password, but it won’t work, not even on a different browser, my ticket number is 283719. Hopefully someone replies, maybe a moderator.
I've let our admins know.
thanks
I sent another email and because I never got a response or an email for password reset my 2nd ticket number is 284148
I notified our admins again , but it's been three days, with a weekend in the middle. Please give it some time!
I have exactly this problem, my request is (284773).
Birdhelp, did you get any help or method to solve issue?
It would help if you made your own topic instead of hijacking someone else's. I'll let our admins know anyway.
I did get a notification that a moderator let the admins know but it’s been 6 days since I posted this and yet no email!
Please check your email for a response from our support desk!