Hi itch.io support and community,

I published a game called "Cave Escape" (URL:  Cave Escape. LD57 by Flingeris) over 27 days ago, and while it's marked Public and Released, it still doesn’t appear in search or browse - not by title, not by my author name. Yes, I’ve read the official documentation and forum post about indexing delays. I waited as advised (nearly a month now), brought in external traffic (the game was submitted to a jam), and made sure everything’s properly set up: cover image,  HTML5 build,  description and screenshots,  metadata filled, visibility double-checked and re-saved. 

The official FAQ even mentions that bringing in external traffic may help speed up the process. I’ve done that - the game was submitted to a jam and received solid engagement despite the lack of indexing. To give you an idea: 451 views, 224 browser plays, 10 ratings. But it still remains unsearchable. Even my author profile doesn’t show up in search. The only way to access the page is through a direct link.

At this point, I mainly want to make sure that my account isn’t restricted or shadowbanned in any way. I plan to publish more projects on itch.io in the future and would really like to avoid running into the same issue on release. Could you please check if anything’s blocking indexing - for either the game or my account - or let me know if I need to take any further steps?

Thanks in advance for any help or advice.  Really hoping to get this resolved.