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Payouts not being recived for months(Direct to you), any help?

A topic by Reivene3D created Mar 08, 2025 Views: 252 Replies: 2
Viewing posts 1 to 3

Hello, so i have writen to support about this but there slow, long time ago i sold on here and lost a decent chunk of money due to support not helping me, i wanted to ask if there is any help here? i use direct to you paypal only. I dont get any payouts i also get no errors or ToDos so im so lost as to why i cant recive my payouts. I would like to sell here but if this continues i just cant.

Moderator

Please read the rules of this category. They tell you what to do.

If you selected the block Direct to You - they payments from the customer go directly to your PayPal account. If you're not receiving the money, take it up with PayPal.  It's possible that PayPal is blocking you because your info is not verified, or you have a private and not a business account, or you're in a country they don't currently support. Anyway, PayPal support can tell you if there's a problem.

Itch.io only initiates pay outs for developers who have selected the "Collected by Itchio.io, Paid later" option.  

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