Hi there,
I'm experiencing some payment issues while trying to purchase items from your store. I would appreciate your assistance in resolving these problems.
1. When I want to pay with PayPal, the front end will remind me to associate with my bank card. However, I have already associated it in my PayPal account.
2. Thus, I have to pay with the option "pay with credit or debit card" (I use a credit card). Another issue arose, a message stating "Your card was declined, let's try a different card". I was thinking the problem might be PayPal or the bank, so I went to ask them and got the answer that they confirmed that they hadn't declined any payments. It seems the payment sometimes goes through, but other times it fails.
Could you please help me address the issue? I have a lot of items need to purchase. Looking forward to your reply! Thank you in advance!
Best,
Rainie