ok, so full transparency I made a second account just to post this thread. my other account got restricted due to your automated system, and I don't have any idea as to why.  I sent a email to the support email and made an appeal, but from what i can find your support email gets backed up often, so I was wondering if its ok to bring to your attention an account restriction not caused by a moderator? since my other account being restricted is very likely a mistake on your automated systems part and these threads seems to be a good way to bring this to your attention. plus the rule specifically says if a moderator on your team has put the limitation on the account which is not the case.

Don’t create a new account, account restrictions are to be handled in our support system. Creating a new account is seen as ban evading . If you’ve waited at least a week with regards to an appeal then you can try reach out again.

Secondly, if you do post here then you must follow the rules here. If you need to post about an account issue then you must provide a support ticket so that we can reference the ticket, otherwise your topic will be immediately closed.

Additionally, creating a topic “to ask if it’s okay to ask about something” to circumvent any rules we have about getting support on an account is not allowed.