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Installation and Uninstallation Problems

A topic by blarloptskeid created Mar 31, 2019 Views: 1,612 Replies: 2
Viewing posts 1 to 2

Okay, so this app is giving me a lot of trouble. I tried installing it first off, the installer launches and tries to complete the installation, but then I get an error saying that "butler could not be confirmed" or some such nonsense. After trying multiple times, I decide to uninstall the app through my Control Panel's uninstalling, which SEEMED to work... until I redownloaded the Itch installer and used it, when I get a new error message saying I can't download the files since the folder already exists. I go to my Roaming files, lo and behold the Itch folder is still there. I try to delete it, but apparently the files inside are currently in use so I can't? At wits end, I go into the folder, click the itch.exe, and NOW the app is working. I'm glad it seems to be working, but that was a lot of run-around, and while I'm not having an issue now, in the future, how would I go about deleting Itch from my computer? It's not even showing up in my Control Panel's uninstaller now.

Admin (1 edit)

It sounds like you maybe have a virus scanner that is preventing the app from installing correctly. Do you have any software like that installed?

I have Avast, but that didn't spring up at all during my multiple installation attempts, and I even looked at the FAQs on here regarding it and made the necessary changes. I don't think Avast was the issue here.