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Payout Issue - Paypal Cancelled Receive

A topic by Reaver Workshop created Aug 16, 2024 Views: 97 Replies: 2
Viewing posts 1 to 2

Hi!
Since I didn't accept a payout on paypal in time, paypal just cancelled it. How can I get my payout?
I'm trying to enter in contact via e-mail to the support, but get no reply in about 3 weeks now.

Thanks for any help!

Admin(+1)

If you aren’t able to claim the funds in time, then PayPal will automatically return them to itch.io to be eligible for sending again. You should ensure that you’ve upgraded your account settings so that you’re able to receive payouts.

Yes, I received other payouts before. So everything I must do is wait, right?
It returned to Itch.io but it counts as "paid" yet.
Thank you.

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