Donations to itch

A topic by Cyrus Rite created Jul 14, 2024 Views: 211 Replies: 3

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Is there a way to set up my account so that any donations go directly to support Itch?

Sure, under Publisher -> Revenue Sharing in your account settings.

I would check with support though how they handle 100% donations, because itch.io's system does this:

Let's say you receive $1 excluding tax (the tax is collected and paid to revenue authorities, it doesn't appear on our accounts)
From the $1 they take the itch.io cut first, and then deduct the costs.
For example, if you give itch.io 10%. They take 10% of $1 (10c), then you pay about 30c payment processor fees and you end up 60 cents.
If they apply the same calculation to a 100% take, you could end up with a negative balance (the payment processor fees) where you're expecting to end up with a zero balance.

I have sent two letters to Support. They never respond. I asked them on X and they never respond. I don't think support exists.

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