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Itch.io support not responding to my emails regarding a refund

A topic by OddCaterpillar created 11 days ago Views: 124 Replies: 11
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Itch.io support not responding to my emails regarding a refund, they seem to be completely ignoring my mutiple emails.

Moderator

See the rules of this category for what to do in this case.

It has been 3 weeks... it doesn't say what to do

Moderator

Yes, it does. Here at the end:

If you still need to make a topic about a Support Request, you must include your ticket ID with your message.

I did EXACTLY that..

Moderator

...Please point out where you posted your ticket ID, because I don't see it.

Moderator

...The rules refer to the ticked ID from when you e-mailed support, so I can show this to an admin.

I don't think I received one. But I did for the follow-up request? Should I create a new one or give you the ID of the follow-up requests?

Nvm I did - I think it's this one  206239

Moderator

Not sure, either way I've shown this to our admins.

Admin

Looks like this ticket was processed. Closing this thread as it fails to follow the rules of the board.

Admin archived this topic