doing my VAT, i find that some (rare) sales entries in the exported payments spreadsheet did not have VAT added. For example i have a sale in DE where VAT should have applied, yet none was added (other DE sales are fine this quarter).
Are these customers businesses? which would explain the tax exemption. If so, can their VAT numbers be collected in the payment sheet.
thanks.
Can you contact our support email with the purchase ID so we can take a closer look? https://itch.io/support Thanks
Just off the top of my head though, some reasons why VAT might not be collected:
Thanks for the reply.
So unless there's a way customers claim to be a business, Itch should always add VAT for EU regions (unless disabled of course).
OK. i'll dig out the exact case...
I've also noticed that some customers pretend to be in different regions. So the region code in the STRIPE or PAYPAL reports is *different* from the Itch purchases report. In these cases the tax was levied as the Itch reported region.
