I have tried to buy the game " That's not my neighbor! " multiple times and I'm frustrated since my zip code is not working with the purchase or something oblivious like that and after that I still haven't got the email that I linked to my account, if I won't end up getting the links that I payed for then I want a full refund, please.
Greetings.
This forum is answered by the community and not by Itch support, if you need to communicate with the Itch staff you must do so through the following link:
What you say about the zip code catches my attention, from what I understand, the zip code is requested by the company that manages your card as part of the verification and not by Itch.
Check with the company where you have the card and check that the charge is indeed valid, it is possible that the charge has been rejected on your card and although it appears charged, this is usually only temporary, since the transaction was never approved.
