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Tax interview validation

A topic by Neon Tales created Jan 04, 2024 Views: 632 Replies: 4
Viewing posts 1 to 3

Hi guys!

I completed the tax interview 31 days ago and everything seemed fine, but the validation is still pending. 

I also contacted the support (181108), but there was no reply. Is there anything I can do to know, when the validation will be done?
Thanks a lot in advance! 

Pinned ReplyAdmin (2 edits) (+1)

Validation will stay pending until your account is eligible to receive a payout. We have to pay a processing fee for the validation so we delay it until we actually know you need to be paid.

This should be written directly on the Tax Information account settings page, https://itch.io/user/settings/seller/tax-information:

Your tax information is on file and your account is ready to accept payments. Your tax information must pass validation before you can collect your earnings through a payout. Validation is a one-time process that will happen when you open your first payout request from your dashboard.

Ah, thanks a lot for the explanation!!

Moderator

Yes, read the rules of this category, in particular the last point.

I did. But since there is no reaction to the validation progress (for about a month now in total), I do not know what else to do at the moment than to try this forum.

This topic has been auto-archived and can no longer be posted in because there haven't been any posts in a while.