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Client doesn't know what to do for Windows vs Linux vs Mac [resolved]

A topic by sitebender created Oct 04, 2018 Views: 574 Replies: 4

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I use the Windows client. It doesn't seem to know the difference between the Windows, Mac, and or Linux version. Rather than having an install button, I have to click open page and install / play outside the client. Unless this is a case where the developer / publisher doesn't have the correct checkbox checked.

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leafoAdmin6 years ago(+2)

This is almost always because the developer has not tagged their project files correctly. If you want to tell us here which projects you had an issue with, or report the games from the bottom of a page, we can go update the classifications.

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sitebender6 years ago

Alright. Thanks Leaf! Sometimes the .zip files are labeled "windows" or "mac" that might help too.

There have been a few games I've found that just don't seem to work with the itch.io client. I'll start reporting them rather than complaining to the devs in the comments section.

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leafoAdmin6 years ago(+1)

You can also mention devs in the comments! Reports go to us, and we can update tags on files if necessary, but if there's something about the game that doesn't work then the dev will have to fix it. Generally getting the dev to test their game through the app is the best way to get stuff fixed.

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sitebender6 years ago

I have in the past, but nothing seems to get done. Maybe they've moved on or they just don't know how to fix the issue.

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