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Accidentally sent a gift t the wrong email.

A topic by VortexxxOP created Aug 03, 2023 Views: 311 Replies: 3
Viewing posts 1 to 3

when buying a game for my friend yesterday he sent me his email which had @ymail.com, i thought it was a typo but it turns out it was right the first time, and i accidentally sent it to a gmail under the same name, which he doesnt own. Is there anything i can do? I contacted the support email right after my purchase yesterday and havent got a response yet. Im hoping to either reset it or just get a direct refund before any damage can be done and the key is somehow used by the owner of that email. 

Moderator

Please wait for support.

(+1)

If you sent an individual key, you can revoke the key and issue a new one to your friend.

Click on the button "more" next to the game on your dashboard. Go to download keys. The individual keys are listed there with an option to revoke them.

sadly it was a direct gift through the purchase, it doesnt seem to be on my account and all i have for proof is the email i was given as a reciept 

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