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Can't find my asset pack anywhere, even though support says it has been indexed

A topic by schwarnhild created Mar 18, 2023 Views: 248 Replies: 2
Viewing posts 1 to 2

Hi everyone

I recently added a paid version to an existing asset pack, I think it's been about three days now. (I understand that reviewing projects can take some time at the moment).

This is not my first paid project and the project page itself isn't new, so I messaged support to find out how long reviewing should reasonably take, since the information on the FAQ doesn't seem very accurate.

I got the following reply:


"Hello

The project has been properly indexed and is now appearing in search results.

For some new projects, it may take some time to appear on our Search & Browse pages. You can learn more here: https://itch.io/docs/creators/getting-indexed

Thank you. Let us know if you need any other assistance."


However, I still can't find the asset pack anywhere but on my profile, so it seems there has been a mistake. (I have adult content enabled and the project is not NSFW)

Did this happen to anybody else?  

Moderator(+1)

Assuming you mean this asset pack, because your other projects are indexed, two months is a lot, and right now it's the weekend. I gave it a bump.

Thank you, yes that is the one! It is indexed now, thanks for your help!

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