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Need to upload 2GB game

A topic by Woodsy Studio created Jul 06, 2018 Views: 1,706 Replies: 2
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Hello there! I'm not sure where else to post to get help on this, so I thought I'd try here. I'm a developer who would like to release my next game here on itch.io (it already has a demo page here: https://woodsy-studio.itch.io/echoes-of-the-fey-the-last-sacrament-demo ), but the full game is about 2GB in size. Currently I'm limited to 1GB. So unless I can get more space, I won't be able to publish here. 

I have tried to contact support about this issue multiple times in the last couple of months via email, but I haven't received any response. Does anyone know how I can go about getting more space to release a game here on itch.io? 

Thanks in advance!

Admin (1 edit)

Hello, sorry support didn't get back to you. I checked our support ticket system and didn't see any messages from the email address on your account, maybe you used a different address?

I've removed the upload limit on your account. If you upload files larger than 2gb then you'll need to use our command line tools: https://itch.io/docs/butler/ 

Thanks

Awesome, thanks so much! Yeah I'm not sure what happened, I tried a couple different emails. Anyway, thanks for the help now! :D

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