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itch.io Community » itch.io » Questions & Support

Repeatedly changing my username and removing an old username for reuse

A topic by Kuro DCupu created Nov 01, 2022 Views: 925 Replies: 6
Viewing posts 1 to 2
Kuro DCupu2 years ago

Hello.
I need my old username to be removed so that the link will not be redirected to my current profile. I also need the username so that I can make a new personal account.

I've looked into this issue beforehand and found a post with the same problem: https://itch.io/t/196110/username-change-and-reuse

Of course, I've already sent an email to support. But it's been 4 days since then, and so I make this post in fear that I have to wait over a week like the other guy, hoping it gets noticed...

Meanwhile, I also want to know if repeatedly changing my username will make every old username I have to be redirected to the current username? If that's true, can it be removed as well just so it won't get redirected?

Thank you~

Reply
leafoAdmin2 years ago (1 edit) (+1)

When you change your username a redirect is created to allow old links to point to your new account. This is no way to disable this redirect other than contacting an admin through our support system.

Reply
Kuro DCupu2 years ago

Thanks for the reply!

I was worried if I ever changed my username to something else than the one I remembered since what I requested to the support through email from almost a week ago is only to free up certain old username of mine, so I can use it to create a new account.

By the way, aren't you the admin yourself?

Reply
leafoAdmin2 years ago (1 edit)

By the way, aren’t you the admin yourself?

Indeed I am. But, requests for account changes must go through our support system in order for us to stay organized. This is our community help forum. From the rules of the board:

When you post here you are asking the community to help you, this is not a direct line of communication to site admins (that is support). Create your topic in a way that will enable others who are have a similar question to find your topic.

Reply
Cute Fame2 years ago

On a unrelated note, I got paid. And it isn't sending those payments to my stripe account.. it has been more then 7 days

Reply
leafoAdmin2 years ago (2 edits) (+1)

Do not hijack other people’s topics so you can try to get the attention of an admin. This is very disrespectful of our team’s time, especially since it doesn’t appear you have made the bare minimum effort of reading our guides about getting paid before asking: https://itch.io/docs/creators/payments

If you need community support, you can create your own topic, after reading the rules. If you need private account support then you can contact support here: https://itch.io/support

Reply
Cute Fame2 years ago

I did make my own topic? I've been waiting 22 days for a entire reply. Besides that I just needed help.

Reply
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