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Broken Images [Updated]

A topic by Anthony Sturdy created Jun 07, 2018 Views: 1,018 Replies: 4
Viewing posts 1 to 3
(1 edit) (+1)

When I try to upload a background to a game page the image is broken. It's the same with my avatar and profile page banner too.

Also on other game pages the banner and screenshots are gone, see here for example.

Is this just for me or is everyone getting this? and is there any way to fix it? I can't design a game page for my college work without being able to upload backgrounds.

UPDATE

 It seems as though it may have something to do with an 18+ filter or something similar. The only connections I'd tried it on were my college connection (of course blocks 18+ content) and my 4G hotspot, which also blocks 18+ content. When trying to view pages through a proxy on my 4G which unblocks content, all the images are viewable. Not sure if this is helpful for the itch devs to know or if there's anything they can do about this, just thought I'd update with what I've found.

Admin

Thanks for the information. It definitely sounds like your connection is blocking out images. All images on itch.io are served through the same server though, so I would think that either all would be blocked, or none. Other images on the site load fine?

(+1)

I'm somewhere else atm so I'm not 100% sure, but I think the logo in the top left loads fine but definitely no avatars, game preview thumbnail images, game page banners, screenshots or backgrounds. I think when looking through forums a few images people posted weren't loading either but then others would, so might be that the ones which would load were hosted on another site by the poster (it was a devlog which I remember loading, I think it was just a bug submission or something which wouldn't load).

Admin

Thanks for the info. There are actually 2 places where images can come from, I misspoke. Static images, like the logo come from static.itch.io and dynamic images, things uploaded by users, come from img.itch.zone. It sounds like the img.itch.zone domain isn't working for you

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