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Why is my tax withholding rate still at 30?

A topic by HatCatGames created Apr 23, 2022 Views: 1,342 Replies: 7
Viewing posts 1 to 6
(+1)

It says I am subject to treaty benefits when I fill up the form, yet on my account settings it still says this.



Why?

Admin(+1)

We recently made a change that defers the tax validation process which may detect the final withholding rate.

You final withholding rate will be available by the time you are requesting a payout.

Hope that helps!

yes, that does help alleviate my worries a lot. Thanks a lot leafo!

Does that mean that the Tax section and payout section is saying one thing but that when you choose to make a payout it'll update?

I'm having the same issue I have money sitting there but not inclined to take it out while It's saying I will have to pay the 30%

(+2)

I have the same issue. Raised a support ticket on 26 Apr, but haven't heard back.

Well at least I'm not the only one that has this problem. Got no support on this at all, not only did I contact support by email I even sent a tweet. I also contacted the IRS by email to find out if the problem is that end (Yet to hear back from them).

I will use another marketplace for our games until this is sorted out. The dashboard on here seems very buggy and not worth risking it or losing money at the moment.

I'm also having the same issue! Telling us that we just have to trust that 30% won't be withheld on our first payout is a little bonkers...

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