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itch.io Community » itch.io » Questions & Support

Security Issue with uploaded Unity/WebGL game

A topic by ScaryBee created May 17, 2021 Views: 979 Replies: 8
Viewing posts 1 to 4
ScaryBee3 years ago

I'm a developer, seeing this error in Firefox on trying to run the latest build of my game:

"Did Not Connect: Potential Security Issue"

"Firefox does not trust this site because it uses a certificate that is not valid for v6p9d9t4.ssl.hwcdn.net. The certificate is only valid for the following names: *.dock.shp.mcafee.com, dock.shp.mcafee.com"

hwcdn is, I'm assuming, where the itch uploaded game content is living ... no idea why it would be related to mcafee though!? 

In Chrome I get a different error:

"The webpage at https://v6p9d9t4.ssl.hwcdn.net/html/3851360/index.html" might be temporarily down or it may have moved permanently to a new web address."

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ScaryBee3 years ago (1 edit)

Well, turned out this was happening with every itch.io game ... after messing around with a bunch of different browsers, restarting windows etc. I tried switching my wifi connection between the two networks I have set up and ... it worked again. Still works after switching back to the other so, no idea what was actually causing this.

edit ... and it's broken again, even when switching between networks as I did last time.

This is also only happening on one computer, have tested on several others on the same networks(s)and all is fine.

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firecat3 years ago

Did you use firefox or chrome as a  way to test your game? it could have cause the problem with their files and making all unity games into a error like state.

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ScaryBee3 years ago

I tried FF / Chrome and Edge - all had the same issue then, for absolutely no reason I could see ... it all fixed itself. Back to working as expected. Grr

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leafoAdmin3 years ago (1 edit)

It sounds like you have software on your computer that is interfering with how you connect to the internet. Our domain v6p9d9t4.ssl.hwcdn.net under no circumstances will serve certificates for anything related mcafee.com.

I recommend uninstalling faulty security software, and looking for something else if necessary.

Hope that helps

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ScaryBee3 years ago

Thanks, I've come to the same conclusion given that the site works fine on 3 other machines in the house. Total mystery why this happened though as I've installed nothing recently, never used a mcafee product.

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ascii122(z)3 years ago(+1)

Are you using a different dns setting for that comp?  Like maybe you are being filtered through mcfeces due to isp or other malware crap?

try 8.8.8.8 or 1.1.1.1 

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ScaryBee3 years ago

I guess it's possible ... have switched to 8888 now and running a malware scan! 

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ascii122(z)3 years ago

if changing the dns didn't resolve the issue then .. i dono wtf is going on .. it's one of the thing that would have persisted when you changed networks.  Good luck !

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